Policies / Guarantees
What We Guarantee:
Our 30-day money back guarantee, gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with an exchange or full refund. We guarantee your 100% complete satisfaction with all our products. If you live in the Chicago area, you can also bring your purchase along with the receipt to our Flagship location.
Your complete 100% satisfaction with our product is guaranteed or items may be returned or exchanged within thirty days from when it was shipped, with a Return Merchandise Authorization. You will only pay for return shipping and insurance fees. If you live in the Chicago area, you can also bring your purchase along with the receipt to our Flagship location.
Please note: To be eligible for return, items must be in their original purchase condition, include all product documentation, and shipped within 30 days.
23 N. Wabash
Chicago, IL 60606Attn: Returns Department